This is a demo store. Any orders placed through this store will not be honored or fulfilled.

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Customer Service

Shipping & Delivery

Couriered orders are dispatched daily. The courier collects at 15:00 daily - please ensure your order is placed at 12:00 to give us the best chance to get it collected by courier the same day.

Once your parcel is on its way you will receive an email with a tracking number to track your parcel.

IF YOU SEND YOUR OWN COURIER: We take no responsibility for any orders booked via your own courier. For security purposes goods will only be released if your courier can give us the order number. Waybills will not be filled in or parcels tracked. This is done at your own risk.

Couriered orders usually arrive within 1 to 2 working days. If you are outside of a major city it may take slightly longer. We can not guarantee your parcel will arrive within 1 to 2 working days as it is dependent on the courier. 

PLEASE NOTE that courier orders need to be paid in advance (NO CASH ON DELIVERY OPTION)

Deliveries to farms and plots are unfortunately not possible.  The courier requires a street number and name.

We only ship within the borders of South Africa and therefore do not accept foreign currency payments. 

*If you need your parcel by a specific day please notify us as there are rare occasions where we cannot get all the orders dispatched the same day.

CRUSHED GRAIN

Our system gives you the option per grain item, if you want it CRUSHED or UNCRUSHED. Please ensure that you have selected the right option for each grain type you are ordering, as we cannot accept responsibility if you have selected the wrong option.

Grain is crushed free of charge but crushing will only be done once payment is received or when you collect (if you are paying cash). So please add ensure you have some extra time to wait for your crushed grain when you collect. You are welcome to bring your own grain for crushing but we charge R5/kg for this service.

Privacy & Security

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Returns & Replacements

We always take great care when packing items for shipment. In the event of receiving a damaged item please take a picture of it immediately and email it to us at homebrew@brewshop.co.za. We may ask for the item to be returned to us for inspection prior to replacing it free of charge. Should we need to make a refund for any reason, it may take a couple of days to process the refund. Refunds are subject to deduction of banking fees for credit/debit card transactions. For refunds into your account we would need your banking details to process the refund.

Ordering and Payment

We prefer all order to be placed on our website. You may also come in to our shop directly for your orders. if you have a custom order, please email it to homebrew@brewshop.co.za

As soon as your order is checked out you will be prompted for your email address, residential address and contact number. 

Orders placed via the website for collection from our shop can be collected on receiving an order confirmed email.

Please make sure you double-check your order before confirming it. Crushed grain cannot be refunded.

Payment can only be made via our website (we use Payfast as our payment gateway), by cash or by credit/debit (VISA/Mastercard only) card or by EFT.

Contact us on homebrew@brewshop.co.za if you experience problems on making payment. 

Once you have made payment for your order (via the website) you will receive an order confirmation and an order number 

If someone or a courier is collecting on behalf of you they MUST provide us with your order number. We cannot release an order without this.

We do not always hold stock of all the items on our website, so please wait for an order confirmation before arranging collection (this only applies to special items such as equipment that we get from other suppliers with a manufactring lead time).

Shipping is not free of charge. Collect Order obviously has no shipping charge. The Courier Guy shipping is charged at the appropriate courier charge.

The website will automatically calculate the shipping fee for you based on the combined volumetric weight of the the items ordered..

Pricing & Promotions

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Viewing Orders

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.

Updating Account Information

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.